At Kindle Malaysia we are dedicated to the painless way of buying and using kindle devices, so we are glad to help you on this, just call us at +60124652232.Solution 2: Contact Amazon Customer Support Usually if your Amazon Kindle eReader has NOT been reported lost/stolen, you will not face Registration Error issue. The most common reason for this “Internal Error” is your eReader device has been declared Stolen/Loss to Amazon. This post describes how you can fix the problem. You will be asked of the debit card information that you have in your Amazon account, and you can obtain the information here. Step 5: Please provide any verification information from your Amazon Account. My MAC Address is XX:XX:XX:XX:XX:XX and Serial number is XXXXXXXXXXXXXXXX. A friend of mine helped me bought this Amazon Kindle PaperWhite. Hi Amazon, I need your help to register my Kindle due to Internal Error message that keep popping up when I attempted to register my Amazon Account. Step 3: Contact Amazon Support and then click Fire & Kindle > Kindle Device > I need help registering my kindle. Step 2: Obtain your MAC Address & Serial Number Go to your device info of your Kindle Paperwhite To solve this problem, you will need to ask Amazon support to register the Kindle Paperwhite to your Amazon account based on your behalf. This is because of a bug in the Amazon Kindle Paperwhite Firmware. Thankfully, this only affects a small number of the Kindle fans and not everyone. Some of you when upon receiving your Kindle Paperwhite, may encounter a problem when trying to register for an Amazon account due to an “Internal Error”.
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